Project Blue Badge Services: A Digital Approach
Revolutionize the Blue Badge application process with a fully digital service, enhancing efficiency, reducing costs, and improving applicant experience.
Overview - Project Blue Badge
Day 1 - Kick off meeting
Project links and passwords
Session presentation slide - Downloadable
Module 1 - Assessment Questions
Project Blue Badge Handbook
Day 2 - Problem Identification and framing
Quiz - Problem Framing
Day 2: Workstream Assignment
Day 3 - Stakeholder Identification, Classification and Need analysis
Day 3 Exercise - Stakeholder Prioritisation & Solution Prioritisation
How to PRIORITIZE IDEAS (The Impact Effort Matrix)
Day 4 - Business Capabilities, Value stream and Process mapping
Project Blue Badge - Capability definitions
Process Mapping Textbook
Day 5 - Process Mapping & Service Review Session with Stakeholders
Assignment - Conduct Gap Analysis using Attached template
Process Mapping & Gap Analysis
Day 6: Interactive Story Mapping on Miro
Day 7: Data mapping & Validation
Data Mapping & Validation
Assignment - Contact form creation and data validation
Day 8 - User story and Acceptance Criteria writing
Assignment - User story and acceptance criteria writing
Day 9 - Story sizing, acceptance criteria writing (with validation rule)
Use story and acceptance criteria - Personal & Contact detail journey
Assignment - Personal & Contact Detail journey.