Charles is a Certified Business Analyst, Project Manager, and Agile Practitioner with over fifteen years of hands-on experience delivering solutions in different sectors such as Finance, Hospitality, Investment, Retail, Health, and Business Consulting to growth-oriented organizations.
Over the last 15 years he has delivered change-managed initiatives related to Process improvement, Process assurance and Automation, Digital Transformation, and Product and People development; directed to deliver continuous value to stakeholders using agile, incremental, and waterfall methodologies within approved baselines.
Charles’ ability to think at the enterprise level while aligning with the operational delivery of value to internal and external customers is exceptional. He leverages insights from analysis, experience, and system thinking to drive operational efficiency, build capabilities and core competencies while collaborating with stakeholders including top management, project champions, process owners, enterprise architects, regulators, suppliers, developers, product owners, and key decision-makers to meet strategic, tactical, and operational KPIs.